Support

Something isn’t working? Here’s who to ask.

Most questions are about a board that won’t connect, a sketch that won’t compile, or a widget that shows nothing. The community answers those every day. Accounts, billing and privacy go by e-mail.

Fastest

Help with my project

Post your board, how it connects, your sketch and what the serial monitor says. Other makers — and we — read it.

Ask the community Read first

Documentation

Quickstart, every widget, every board, the library reference, and what to do when it doesn’t connect.

Open the docs Account · billing · privacy

E-mail us

Your account, a subscription, a receipt, your data or its deletion. We reply within two working days.

rejoindre@instantiot.io

Asking well gets you answered fast

The pinned guide in the community says it in full: How to ask for help. In short, include:

  • The board — ESP32, ESP8266, UNO R4 WiFi, Nano 33 IoT…
  • The link — Cloud, Wi-Fi direct, Bluetooth LE, Bluetooth Classic, or a serial module (HC-05, HM-10).
  • The sketch — the one the app wrote for you, plus what you added.
  • What the serial monitor says — the lines after begin(), exactly.
  • What you expected, and what happened instead.